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Leadership Success: Behaviours, Competencies and Responsibilities that Produce Positive Results
Part 1 - Behaviours

This three-part series outlines the BCR (Behaviours, Competencies and Responsibilities) approach to leadership. This first part focuses on the behavioural aspects that successful managers have incorporated into their leadership style to motivate and inspire their staff. Included are chapters on embracing integrity, building trust, working with difference and establishing a "servant" leadership role.

 

 

Leadership Success: Behaviours, Competencies and Responsibilities that Produce Positive Results
Part 2 - Competencies

Continuing its exploration of the BCR (Behaviours, Competencies and Responsibilities) leadership approach, Part Two of the series addresses the competencies that effective managers should acquire in order to ensure their success as a leader. Specifically; collaborative communication, effective decision-making and employing Emotional Intelligence (EI).

 

Leadership Success: Behaviours, Competencies and Responsibilities that Produce Positive Results
Part 3 – Responsibilities

The third and final instalment of the Leadership Success trilogy concludes with an overview of the responsibilities managers need to embrace as part of the BCR (Behaviours, Competencies and Responsibilities) approach to successful leadership. Included are chapters on coaching, aligning visions and goals, and managing change.

 

7 Steps to Building a Coaching and Development Plan
Your success as a manager depends on developing and motivation your entire staff — not just the top and bottom 10%. In this month’s Management Insight Article, Michael Connory discusses how to get high performance from the "Middle 80%". This article shows you the 7 steps to building a coaching development plan. To keep you up to date, we’ll send you email reminders each month as new Management Insight Articles.

 

Responding to Conflict
Responding to conflict is often intimidating and can result in avoidance until it reaches extreme levels. In this month’s Management Insights, Cheryl Eckl presents a 6-step process to deal with conflict early on and properly to reach a collaborative resolution that is satisfying to each of the parties involved.

 

 

SharePoint Empowerment: Making Document Management and Organisational Collaboration Easier
With the management of electronic documents becoming an increasing challenge, SharePoint offers organisations a boost in organisational efficiency. Those who wish to know more about this highly effective technology will find a wealth of information in this White Paper, including an overview, key benefits, components and applications.

 

Service-Oriented Architecture (SOA): From Introduction through Implementation
This comprehensive overview of Service-Oriented Architecture (SOA) begins with an introduction to the fundamentals and concludes with advice on how your organisation can accomplish a successful implementation. Along the way, you'll learn about the technologies and standards that make SOA possible, the basic process of creating an SOA, management, governance and more.

 

What You Need To Know About Implementing Virtualisation in the Workplace
The resurgence of virtualisation in IT departments has been attributed to gains in efficiency, increased effectiveness, cost savings and its potency in reducing server and desktop "sprawl". This White Paper provides an introduction, as well as details on configurations, benefits and how to select a virtualisation platform based on your needs.

 

     
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Leadership Success: Behaviours, Competencies and Responsibilities


7 Steps to Building a Coaching and Development Plan